Project Management for Technical Writers
How to prepare, organize and deliver successfully documentation for a software development project
Do you need to deliver IT projects that require customer facing documentation? Would you like to learn how to make your documentation delivery a success?
In this course you will learn about the framework that you can use to run the successful development of your software documentation. You will follow the sames steps that a certified project management professional (PMP) and user assistance development architect, should be using to prepare documentation deliverable assets.
Following this process enables you to identify, prepare the delivery and publish of software documentation for your software development projects.
You will learn:
- the importance of meeting customer needs
- how to identify the correct deliverables: For example, should you use written software documentation; video, images or info graphics to guide your user?
- what is the healthy balance of deliverables for your project
- what is realistic to plan for
- the steps to prepare for a documentation development project.
- which criteria to use to define quality of your software documentation
- how to deliver your content to your customer
Here is what students say about it:
Paul Stregevsky
I've been a technical writer for decades, but project planning is a skillset I've been missing. I'm soaking it all in, thanks to Jordan's "trust me, I've been there" approach and delivery.
Dionysios Frantzis
Project management (PM), as a discipline, is arguably quite vague when it comes to the specifics of its application, mainly due to the breadth of areas and scenarios it can be used in. In my experience, courses revolving around PM tend to be fairly general, but this particular course does a good job of providing application scenarios specific to technical writing, all things considered.
Tânia Silva
Well oriented course!
Course Curriculum
-
PreviewIntroduction and Agenda (4:56)
-
StartCourse Materials
-
PreviewPMI - Project - Definition (10:38)
-
PreviewManagement of Software Documentation (9:23)
-
PreviewProject Management Processes (10:59)
-
PreviewKnowledge Areas (5:01)
-
StartExercise: Define Project Goals (13:30)
-
StartDefine Scope (4:11)
-
StartIdentify Needs: Part 1 (15:39)
-
StartIdentify Needs: Part 2 (1:31)
-
StartDefine Scope: Example (5:26)
-
StartProject Plan - Knowledge Areas to Consider (28:47)
-
StartKnowledge Areas - Example (4:50)
-
StartExercise: Fill in the Project Plan (1:22)
-
StartDefine WBS. Define Activities. Sequence Activities (4:55)
-
StartExercise: Define the Activities (9:24)
-
StartOrganize High-Level Tasks in a Logical Sequence: Part 1 (15:16)
-
StartA Strategy for Structuring Content (4:42)
-
StartOrganize High-Level Tasks in a Logical Sequence: Part 2 (7:08)
-
StartUsing a RACI Matrix (7:13)
-
StartTask and Topics (9:05)
-
StartInside Excel (3:59)